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The Jack Principles of conversational UI.

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* [Nick Babich](https://theblog.adobe.com/10-tips-develop-better-empathy-maps/) - (2018) 10 Tips to Develop Better Empathy Maps
* [Moritz Arendt](https://www.getopensocial.com/blog/community-management/real-users-dont-read-manuals) - (2017) Real Users Don't Read Manuals
* [Web Design Museum](https://www.webdesignmuseum.org/) - The museum exhibits over 900 carefully selected and sorted web sites that show web design trends between the years 1995 and 2005.
* [Gordon Brander](http://gordonbrander.com/pattern/jack-principles/) - The Jack Principles of conversational UI.
## Design Humor
* [Jon Moore](https://medium.com/ux-power-tools/100-excuses-for-designers-517344cdd910) - 100 Excuses for Designers, Because sometimes you need one!