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 * [Ed Zitron](https://ez.substack.com/p/the-work-from-home-future-is-destroying) - (2021) The Work-From-Home Future Is Destroying Bosses' Brains | a critique of managers and business owners
 * [Justin Garrison](https://www.justingarrison.com/blog/2021-03-15-the-document-culture-of-amazon/) - (2021) The Document Culture of Amazon
 * [Mike Crittenden](https://critter.blog/2021/05/10/resistance-increases-exponentially-with-the-size-of-a-change/) - (2021) Resistance increases exponentially with the size of a change.
+* [Mike Crittenden](https://critter.blog/2021/04/23/you-have-to-standardize-before-you-can-standardize/) - (2021) You have to standardize before you can standardize
 
 ## Communication
 * [Bohm Dialogue](https://en.m.wikipedia.org/wiki/Bohm_Dialogue) - (also known as Bohmian Dialogue or "Dialogue in the Spirit of David Bohm") is a freely flowing group conversation in which participants attempt to reach a common understanding, experiencing everyone's point of view fully, equally and nonjudgementally.[1] This can lead to new and deeper understanding. The purpose is to solve the communication crises that face society,[2] and indeed the whole of human nature and consciousness.